Warranty Policy
What's covered, what's not, and how to claim warranty on your SMARONICS purchase.
Last updated: July 2026Types of Warranty
Brand Warranty
Covered directly by the manufacturer, per their terms
Store Warranty
Provided by SMARONICS on eligible products
Checking Warranty Status
Message us with your order number to confirm coverage
Warranty Period
Warranty duration varies by product and is listed on the individual product page. Most electronics carry a 7 to 14 day replacement warranty against manufacturing defects, while select items may carry a longer brand warranty.
Always check the specific warranty period shown on the product you purchased, as this takes priority over any general estimate.
What Warranty Covers
Manufacturing faults present at the time of delivery
Products that stop functioning under normal, intended use
Defective components identified within the warranty period
Faulty accessories included in the original packaging
What Warranty Does Not Cover
The following are not eligible for warranty claims.
Water damage or exposure to liquid
Burning, overheating, or fire damage
Broken, cracked, or physically damaged items
Damage from wrong voltage or incorrect power supply
Damage caused by drops, impact, or accidents
Misuse, unauthorized repair, or improper installation
How to Claim Your Warranty
Follow these steps to submit a warranty claim.
Message us on WhatsApp
Share your order number and a short description of the issue.
Send photos or a short video
This helps us confirm the fault quickly and avoid back-and-forth.
We review your claim
Our team checks if the issue qualifies under warranty terms.
Replacement, repair, or refund
If approved, we arrange the next step and keep you updated.
How Long a Claim Takes
Most warranty claims are reviewed within 1-2 business days of receiving your order number and product details. If a replacement or repair is approved, delivery typically takes an additional 3-7 business days depending on your location.
We'll keep you updated throughout the process on WhatsApp.
Warranty terms may vary by product and are subject to manufacturer policies where applicable. This page provides a general overview; specific terms on the product page take precedence.