Product Authenticity & Quality Check Policy
How we check products before they reach you, and what to expect from packaging and specifications.
Last updated: July 2026Every Product Is Checked Before Dispatch
Here's what we verify before your order leaves our warehouse.
Power & Function Test
Every unit is powered on and tested for basic function before packing.
Packaging Check
We confirm the box, accessories, and included items are complete.
Visual Inspection
Units are checked for visible damage or defects before dispatch.
Packaging May Vary
Packaging design, box printing, and included inserts can vary slightly depending on the supplier or import batch a product came from. This does not affect the product itself or its authenticity.
If a product's packaging looks different from a photo shown on the listing, it does not mean the item is fake or incorrect, supplier packaging changes from batch to batch.
Specifications Are Listed As Accurately As Possible
For cameras and electronics specifically, these details can vary by model or batch.
Supported storage capacity can vary by model, listed on each product page.
Battery life depends on usage and model, and may vary from general estimates.
Wireless or signal range can vary based on environment and obstructions.
Video resolution and quality vary by exact model, as listed in the description.
Please Read the Product Description First
Every listing includes the specific details for that model: resolution, storage support, battery life, and range where applicable. We ask customers to review these details before ordering to make sure the product fits their needs.
If anything is unclear, message us before you order and we'll confirm the exact specs for that model.
Quick Summary
- ✓Products are checked before dispatch
- ✓Packaging may vary depending on supplier or import batch
- ✓Specifications are listed as accurately as possible
- ✓Storage, battery, range, and resolution can vary by model
- ✓Please read the full product description before ordering
Not Sure About a Product's Specs?
Message us with the product link before ordering and we'll confirm the details for that exact model.
Ask Before OrderingSpecifications, packaging, and included accessories may vary slightly between supplier batches. The product description on each listing reflects the most accurate information available at the time of listing.