General FAQs

How long will my order take to dispatch?

All orders are dispatched within 24 hours of payment, Monday to Friday. Tracking numbers are updated within 48 hours.

Why haven't I received my tracking number?

Tracking numbers are usually emailed to our customers within 24-48
hours of purchase. If you didn't provide your email at checkout, the
tracking was likely sent via SMS to your phone. Contact us, and we'll
happily look it up for you

Where will my order ship from?

All our stock is located in Islamabad.

How long will it take for my order to arrive?

Orders typically arrive within 4-6 business days

What if I want to return my order?

We gladly accept returns within 14 days of receipt. However, you will
need to pay for the return postage unless the item is defective.

How can I contact your customer support team?

You can reach our customer support team through email atcontact.smaronics@gmail.comor by phone at03439557082. We aim to respond to all inquiries within 24 hours, Monday to Friday.

What payment methods do you accept?

We accept only COD at the moment